Service and Callout Engineer

Company description:

Location: East Midlands, England, United Kingdom 
Job ID: 88762 

Quality of urban life

Join Rubax Lifts Limited, one of the UK’s largest independent lift companies, proudly providing expert lift engineering services and tailored solutions nationwide since 1980. With strategically located offices and a team of highly skilled engineers available 24/7, 365 days a year, we’re dedicated to delivering exceptional service and building lasting relationships with our customers. At Rubax, we value customer engagement and strive to fully understand and meet individual requirements by offering high-quality, cost-effective solutions. Committed to continuous improvement, we invest in our people, processes, and technology to ensure the highest standards of customer satisfaction. Be part of a company that supports innovation, prioritises quality, and puts its customers at the heart of everything we do.

Join us as a

Service and Callout Engineer

Job description:

• Carry out routine servicing of lift equipment, including minor repair work and the routine replacement of components and in accordance with approved company procedures (PPE, PDA, 2+ etc)  

• To rectify and reduce faults on lift equipment in cases of breakdown and check to confirm correct functioning  

• Checks to include, speed, motor start/stop, noise temperature and power supply using approved company issued tooling and protective equipment  

• Carry out the routine inspection, adjustment, of escalator installations in accordance with approved procedures.  Reinstate lift and complete service documentation  

• Carrying out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service  

• Competence is required to make effective use of written or graphical information  

Profile description:

• Experience in lift Servicing/ Maintenance/ Repairs preferred 

• Must be happy to do night calls

• Qualified to NVQ level 3 minimum in lift maintenance or equivalent 

• Advanced Electrical and Mechanical knowledge, including Multi-Brand equipment 

• Advanced problem-solving skills 

• Full UK driving License 

• The ability to work under pressure, to deadlines and within efficiencies 

• The ability to work independently with a flexible approach 

• Good communication skills at different levels (Client/Service Leader/Inspectors) 

• Manual dexterity - Requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information 

• Proven fault finding and diagnostic skills 

We offer:

• Competitive salary with a discretionary annual bonus 
• Company car or allowance (for eligible roles)  
• 25 days’ holiday plus bank holidays 
• Pension scheme with 5% company contribution 
• Comprehensive life assurance  
• Private medical cover with a trusted provider, plus 24/7 virtual GP access 
• Free eye tests and eyewear discounts